Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit our site or use our accounting services at ExigenceConseil.

1. Information Collection

When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. In addition, as you browse the site, we collect information about the web pages you view, the websites or search terms that referred you to our site, and information about how you interact with the site.

2. Personal Information

When you create an account, request to become a client, or contact us, we may ask you to provide information, including your name, company name, address, your email address, phone number, and other information necessary for the provision of our accounting services. As an accounting firm, we may also collect financial and tax information in accordance with Canadian regulatory requirements.

3. Use of Information

We use the information we collect to:

  • Provide, maintain, and improve our accounting services
  • Process your requests and provide you with professional services
  • Communicate with you regarding our services, your account, or your tax obligations
  • Comply with legal and regulatory obligations
  • Review our internal records for potential problems or fraud
  • Improve our website and services
  • Send you information about relevant services or news, if you have chosen to receive these communications

4. Sharing Your Information

We share your personal information only with third parties to help us provide our services or when required by law. For example, we use Odoo to manage our website and CRM - you can learn more about how Odoo uses your personal information here: https://www.odoo.com/privacy.

As chartered accountants, we may also share your information with Canadian tax authorities when required by law. We may also share your personal information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information that we receive, or to protect our rights.

5. Cookies

Most web browsers automatically accept cookies, but you can usually change your browser settings to decline cookies if you prefer. Note that blocking cookies may prevent certain features of our site from functioning properly.

6. Data Retention

We will retain your personal information as long as necessary to fulfill the purposes described in this privacy policy and to comply with our legal and professional obligations. Under Canadian accounting and tax laws, certain information may be retained for minimum periods prescribed by law.

7. Changes

We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal, or regulatory reasons.

8. Your Rights

In accordance with Canadian data protection laws, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted, subject to legal and professional obligations that may require us to retain certain information. If you wish to exercise this right, please contact us.

9. Contact

For more information about our privacy practices, if you have questions, or if you wish to exercise your rights, please contact us by email at confidentialite@exigenceconseil.ca or by mail at the following address:

ExigenceConseil
123 Experts Avenue
Montreal, QC H3B 2Y7
Canada

Last updated: 1 August 2025